GO - Contact Groups
- Julie Isebaert
Analytics
Difficulty: novice
Learning Objectives
After reading this article, you’ll be able to:
Configure Contact Groups
Manage Contact Groups
Identify where you can use Contact Groups
Contact Groups allows you to manage your favorite colleagues as you can categorize them into customizable groups, facilitating efficient group bookings and colleague identification.
How to configure a Contact Group?
Create a new contact group by following these steps:
Define a unique name for your contact group
Select contacts through Search or select from Favorite Colleagues list or Recent History
Contact Groups are unique for you as logged in user. They cannot be shared with anyone.
Manage Contact Groups
Manage Contact Groups
Use the Search box to quickly find the required Contact Group.
Sort Contact Groups from A-Z or from Z-A.
Use the three dots next to Contact Group name to
Edit Contact Group allows to change the group name and to add or remove contacts
Delete Contact Group to remove from the list
Manage Contacts within a Contact Group
Use the Search box to quickly find the required Contact on name or e-mail address.
Sort Contact Groups from A-Z or from Z-A.
Use the three dots next to Contact name to
Add a contact to Favorites list
Remove individual contacts from the group
Where can you use Contact Groups?
Filter your Find a Colleague view to only see data relevant to a Contact Group, see GO - Find a Colleague | Filter your view based by all colleagues, personally configured Contact Groups ...
In Group Booking, select from your defined Contact Groups, see GO - Group booking for workplaces
Add multiple colleagues at once when making a room reservation, see GO - Confirm Location Reservation screen | Participants
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