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Difficulty: expert

Content

Learning Objectives

After reading this article, you’ll be able to:

  • Configure the Kiosk App through Device Control to run on a Qbic meeting room display

This manual is applicable for QBIC meeting room devices and QBIC BOX PCs

Step 1 - Take your QBIC device and your PC

 Get your Qbic device and laptop ready

  1. You’ll need both a Qbic device + a PC

  2. Both devices should be on the same network

  3. You should see the screen below on your Qbic device (the Content URL is empty at first):

    1. Wi-Fi Status

    2. QBIC IP address is listed

ℹ️ To get your Qbic device ready and connected, consult the Hardware installation (Qbic)

 Uninstall any previously installed Kiosk app if any (skip this step for first time installation)

Note: Only relevant if you are still running a Kiosk App that is not linked to Device Control.
ℹ️ This step applies to any type of device (Qbic or other brands)

Exit the app

Find the app on the device

Uninstall the app

  1. Tap 10x on the logo

  2. Enter the device password

  3. Select ‘Exit’

  1. For Qbic, select ‘Settings'

  2. go to ' Advanced settings’

  3. Select ' apps'

  1. Select the ' kiosk' app

  2. Select ‘uninstall’

Step 2 - Find the QBIC device through your PC

 Go to Device Control on your PC and log in with your administrator account.

Open Device Control in your browser and choose ' kiosk' when you see this pop-up window

We recommend using Chrome/Edge as browser on your laptop for this step

You should see this screen after logging in.

 Enable insecure browsing

  1. Click the lock button by the URL

  2. Click on “Site Settings”

  3. Navigate to “Insecure Content”

  4. Select “Allow”

Note:

Scanning is only possible on Chrome or Edge

This is required to scan devices in an IP range.

This setting is only applied to the current website, not all sites you visit.

You can reverse this after you have finished Step 3

 Scan an IP range to find your Qbic device

  1. Go to the Qbic Devices Tab on the Device Control platform

  2. Enter an IP range (based on the IP shown on the Qbic Settings Tile in Step 1)

  3. Press scan and wait for your device to show up

‪The Qbic devices must be on the same network as the computer you’re trying to scan them from in this step. ‪To check if your Qbic device is reachable you can ping it via Command line.

Step 3 - Install & Launch the app

 Install + configure the app

  1. Select the Device(s) you would like to configure

  2. Click Configure

  3. Toggle the button to “On” to change the device name, take for example the name of the meeting room you will link this to

  4. Enter the device account (i.e. the device account that will be used to log into the Kiosk application) that has been configured in Users & Groups

If your device account is already in use by another Kiosk app, you will receive an error message. You’ll have to go to https://devicecontrol.cobundu.com/ and unlink the account used by the other kiosk.

  1. Toggle “Content” On, Choose “App” and then select the Option: Remote Upgrade XML* in combination with Spacewell Kiosk (the URL will be set automatically by Device Control).

  2. Optional: Schedule a Daily Reboot or On/Off Times and choose if you want you want a keypad volume when users type on the keyboard

  3. If not done in the Hardware Installation step (see https://spacewell.atlassian.net/wiki/spaces/KB/pages/24477697/Hardware+installation+Qbic#Step-3%3A-Check-firmware-version), check if the firmware version needs to be upgraded.

    1. Go to this page and copy the URL of the Qbic device you’re configuring from the bottom of that page and enter it in the Firmware XML field

  4. Press save to push the configuration to the device(s). You will see a status report and any potential errors here. ‪

  5. Wait a few seconds. Your QBIC device(s) will show a link in the “content field“ and start a countdown to launch the app. If you see no Content link, then you must manually select the “kiosk app” from the dropdown list button next to the Content field.

  6. The app will launch and boot according. You can press Cancel Autoplay to launch the app immediately without having to wait.

*Which option should I use?
Option 1 (XML URL): automatically updates the app with each new version (recommended)

Option 2 (.apk upload): requires you to manually update the app when a new version is released. In this case:

  1. Download the Android Kiosk App from the https://appstore.spacewell.com/ onto your computer

  2. Toggle “Content” On, Choose “App” and then select the APK file from your PC.

 Device Control

  1. Device Control > Qbic Devices will show the device is available, but not configured yet

image-20240131-104852.png

  1. Device Control > Devices will list all online devices and devices that have the Kiosk app installed

image-20240131-105041.png

Step 4 - Configure the app

For Room displays, see Installing the Room Display app

For Kiosks, see Installing the Kiosk app on a QBIC device

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