PointGrab configuration
- Thomas Verdyck
- Julie Isebaert
- Jennifer Dechant
- Simon de Jager (Unlicensed)
Difficulty: expert
Learning Objectives
After reading this article, you’ll be able to:
Configure the necessary assets in the PointGrab™ Platform
Configure the device to its location in the Workplace Platform
This guide focuses on the configuration of the Pointgrab devices on the PointGrab™ Platform and Workplace back-end Studio.
As a prerequisite, we assume a configured asset tree in the PointGrab™ Platform, in which a floorplan is uploaded.
For a more detailed understanding of the PointGrab™ Platform, please consult the https://spacewell.atlassian.net/wiki/spaces/KB/pages/492295 manual.
Deploy sensors in PointGrab™ Platform
Link the device IDs from the physical installation to the sensors device name (include area name, customer name (eg customer_area_floor number_room number_X))
Before linking a new sensor device, the sensor must be powered up and have internet access to the PointGrab™ cloud (make sure to check the PointGrab hardware and network requirements).
Manually Import Commissioning Data
Make sure to cross-check the serial number written on the back of the PointGrab sensor.
Use the search and paging options to find the device.
Click the “Link Device” symbol/button on the right hand side. The Link dialog is displayed.
In the Serial Number field, enter the serial number written on the ethernet port on the back of the PointGrab sensor. Serial numbers should be inserted using the following format: xxxxxxx-xxxx-xxxxxx-xxxx. Almost all sensors linked to Spacewell start with identifier 4000023-1401-xxxxxx-xxxx.
Click Link and verify that the sensor’s Link Status icon in the table changes to the “linked” symbol.
You can only link one device at a time.
Import & Export Commissioning Data from a File
Please check out the complete description and example of batch uploading devices as described on https://spacewell.atlassian.net/wiki/spaces/KB/pages/492295.
Define areas in PointGrab™ Platform
Following the steps described in the https://spacewell.atlassian.net/wiki/spaces/KB/pages/492295, define the areas where the sensors will measure headcounts (eg. different workplaces to be covered by 1 Pointgrab sensor)
Don’t forget: all of these areas need to be within the Detection Area (check PointGrab installation for more information on Detection Area linked to Installation Height)
Finetune PointGrab™ Platform
Finetune the location of the area and the sensor device by comparing the live view and the on site situation.
Deploy sensors in your Workplace tenant
Prerequisites
Spacewell Implementation Consultants should
make sure customer is added to PointGrab Management Platform app-account MCSs2 (Every time you add a new branch, you must also give access to see this branch for user MCSs2, which is used by Workplace): PointGrab Management Platform > User Manager > Find MCSs2 > Edit > Click on Assets Tree > setup all needed check boxes > click Apply > click Save on the main window
make sure the Workplace tenant ID is mentioned between “_” after customer name
Add New Device in Workplace back-end Studio
Go to your tenant (https://studio.cobundu.com )
Select the location, where you can manually add a Pointgrab area via "Add New Device"
Select "PointGrab" in Device Type
this will automatically select the relevant channels for PointGrab (Headcount, Footfall-in and Footfall-out)
if you want to disable one or more of these channels (when for example in your project, the PointGrab devices will only be used for Headcount), you can click on the "Advanced" button and scroll down to modify Advanced Sensor Details. Only do this after approval of your Spacewell Consultant.
Select the detection area (that has been set up in PointGrab Management Platform beforehand) from the Device ID drop down list
If there is no drop down list (and you could just type something in the Device ID field), then troubleshoot the set up, see https://spacewell.atlassian.net/wiki/spaces/KB/pages/492295/PointGrab+Platform+SW+internal#Add-a-Customer)
Give a meaningful name: include device name, tenant name (eg tenant_floor number_area)
Make sure device ID + location are referenced everywhere, so that in Studio you can use the simple search function
Select a Location from the location tree if this is already known (automatically filled in if location was selected before adding new device).
Good to know: there might be more or less physical devices than locations in Workplace
Sometimes
multiple sensors are used to cover 1 count area
1 sensor is used to cover multiple count areas
Multiple sensors to cover 1 count area (for example: meeting room too large, needs 2 or more sensors)
1. In Pointgrab, multiple sensors might need to be installed to track 1 location (eg if the detection area does not cover the whole room)
2. With overlapping detection areas, these devices will be stitched together in the platform, to make sure that the combined detection areas of the multiple sensors match the required count area.
3. In Studio, select the Pointgrab Area to match the Spacewell location
4. In Spacewell Utilization view, the sum of the people detection count of all the sensors in the area will be presented for the location.
1 sensor to cover multiple count areas (for example: sensor used to track workplace occupancy)
1. A Pointgrab sensor might be installed to track multiple locations (eg if the detection area covers multiple desks)
2. In Pointgrab Platform, count areas from this 1 device in the platform, to make sure that data from the separate count areas is gathered individually.
3. In Studio, select the Pointgrab Area to match the Spacewell location
4. In Spacewell Utilization view, the sum of the people detection count per count area will be presented for the location.
Quality Assurance
Verify Quality Assurance steps in Quality Assurance Occupancy and Utilization Sensor
Next steps
Once data is flowing into the Workplace Platform, Configure Space monitor.
In case you encounter any issue with your devices, don’t hesitate to check PointGrab troubleshooting.
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