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Learning Objectives

After reading this article, you’ll be able to:

  • Check the set-up in VergeSense Platform

  • Configure the device to its location in the Workplace Platform

This guide helps to check the configuration of the VergeSense devices on the VergeSens Platform and describes the configuration of VergeSense devices on Workplace back-end Studio.

Prerequisites

Only after commissioning (per location) is finalized (see VergeSense sensor installation), data will be send to the Workplace PlatformFor a more detailed understanding of the VergeSense Platform, please consult the /wiki/spaces/KB/pages/492301 manual.

Deploy sensors in VergeSense Platform

Link the device IDs from the physical installation to the sensors device name (include area name, customer name (eg customer_area_floor number_room number_X))the relevant location in the /wiki/spaces/KB/pages/492301 Installer Tool.

Info

Before linking a new sensor device, the sensor must be powered up and have internet access to the VergeSense cloud (make sure to check the Hardware and IT requirements mentioned in PointGrab installation VergeSense hardware & network requirements).

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Manually Import Commissioning Data

  1. Use the search and paging options to find the device.

  2. Click the “Link Device” symbol/buttonon the right hand side. The Link dialog is displayed.

  3. In the Serial Number field, enter the serial In the /wiki/spaces/KB/pages/492301 > Settings > Installer Tool, choose the relevant floor.
    Select “Device Installation”

  4. Select an area location (remember that a meeting room might need 2 sensors to cover the whole count area)

  5. In the “Enter Sensor ID” field, enter the number that is provided on the sticket sticker on the VergeSense sensor. Serial numbers should be inserted using the following format: xxxxxxx-xxxx-xxxxxx-xxxx. Almost all sensors linked to Spacewell start with identifyer 4000023-1401-xxxxxx-xxxxXXX-XXX.

  6. Click Link Confirm and verify that the sensor’s Link Status icon in the table connection status changes to green / the “linked” symbol.

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Info

You can only link one device at a time.

Import & Export Commissioning Data from a File

Please check out the complete description and example of batch uploading devices as described on

VergeSense Commissioning

Inform your Spacewell Implementation Consultant when all sensors are installed. They will inform VergeSense through the Notes function on the /wiki/spaces/KB/pages/492301.

Define areas in VergeSense Platform

Following the steps described in the /wiki/spaces/KB/pages/492301, define the areas where the sensors will measure headcounts (eg. different workplaces to be covered by 1 VergeSense sensor)

Don’t forget: all of these areas need to be within the Detection Area (check PointGrab installation for more information on Detection Area linked to Installation Height)

Note

Even if the Detection Area might be large enough to cover more than 10 work places, VergeSense has a limit to max 8 areas per device, so if you create more in VergeSense Platform, the device will appear offline.

Finetune VergeSense Platform

Finetune the location of the area and the sensor device by comparing the live view and the on site situation.

For a more detailed understanding of the VergeSense Platform, please consult the /wiki/spaces/KB/pages/492301 manualVergeSense will check the installation and will either confirm/commission the sensor, or will provide a feedback in the “notes” section of each sensor.

If they leave a note, reposition or re-install the sensor to make sure the sensor is positioned correctly.

Note

Only after commissioning (per location) is finalized (see VergeSense sensor installation), data will be send to the Workplace Platform.

Deploy sensors in your Workplace tenant 

Info

Deploying sensors in Workplace can only be done by Spacewell.

For Spacewell external users: please contact your Implementation Consultant and indicate your tenant and the relevant VergeSense Platform area names that need to be mapped in Studio.

For Spacewell Implementation Consultants:

  • using your multi-tenant account (see /wiki/spaces/KB/pages/491811), you can create/modify areas in Studio. The drop down list starts at VergeSense Management Platform site level.

    • make sure to book

    Prerequisite

    As soon as your VergeSense environment is available, your Spacewell Implementation Consultant will have booked a ticket for the Workplace Dev team to link your VergeSense environment with Workplace through API, as described in /wiki/spaces/KB/pages/127533075

    Please be aware that only after the next data package is send, data for .

    Add New Device in Workplace back-end Studio

    Once a sensor is commissioned, this sensor will be visible in your tenant. (This means that depending on time of provisioning to your tenant and activity at the customer site, this can take a while.)

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    Workplace environment. You can now map this to a location on the Workplace platform.

    Info

    Remember that the Workplace floor plan should reflect the VergeSense floor plan.

    1. Go to your tenant (https://studio.cobundu.com ) Go to Devices > and log in

    2. Select the location, where you can manually add a VergeSense area via "Add New Device"Select "VergeSense" in Device Type

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    Manually add device through location > devices > new: location is filled in.

    ‪Select Device Type "Vergesense ". This will automatically link the device channel.

    Select the detection area (that has been set up in VergeSense Platform) from the Device ID drop down list

    1. Because the Device ID drop down list includes ALL Workplace tenants, it's not possible to select VergeSense Platform device ID by using a tenant-direct-login in Studio. For Spacewell external users: please contact your Implementation Consultant and indicate your tenant and the relevant VergeSense Management Platform area names that need to be mapped in Studio.

  • Give a meaningful name: include device name, tenant name (eg tenant_floor number_area)

    1.  Make sure device ID + location are referenced everywhere, so that in Studio you can use the simple search function 

  • Map against the installation location in Studio

  • Save/Submit your changes

    • Quality Assurance

    Verify Quality Assurance steps in Quality Assurance Occupancy/Utilization Sensor

    . (see https://spacewell.atlassian.net/wiki/spaces/KB/pages/492301/VergeSense+Platform+SW+internal#Verify-location-master-data if you cannot recognize the VergeSense area information)

    Give a meaningful name (Make sure Room Name and Space Ref. ID are meaningful to you in the VergeSense Platform, so that in Studio you can use the simple search function).

    Select a Location from the location tree if this is already known (automatically filled in if location was selected before adding new device).

    Linked Locations is not relevant for this kind of sensor.

    Selecting the correct Device Type "Vergesense" should automatically set the Type and the Channel to “Headcount” (see Advanced).

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    For more information on how to add multiple new devices to Studio, check out Configure devices (add, remove, import, and export).

    Following excel sheet can be used as an example for batch uploading VergeSense sensors to Studio:

    View file
    nameVergeSense-areas_Spacewell-devices_import.xlsx

    Good to know: there might be more or less physical devices than locations in Workplace

    Sometimes

    • multiple sensors are used to cover 1 count area

    • 1 sensor is used to cover multiple count areas

    Multiple sensors to cover 1 count area (for example: meeting room too large, needs 2 or more sensors)

    1. In VergeSense, multiple sensors might need to be installed to track 1 location (eg if the detection area does not cover the whole room)

    2. With overlapping detection areas, VergeSense will stitch these devices together in the platform, to make sure that the combined detection areas of the multiple sensors match the required count area.

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    3. In Studio, select the VergeSense Area to match the Spacewell location

    4. In Spacewell Utilization view, the sum of the people detection count of all the sensors in the area will be presented for the location.

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    1 sensor to cover multiple count areas (for example: sensor used to track workplace occupancy)

    1. A VergeSense sensor might be installed to track multiple locations (eg if the detection area covers multiple desks).

    2. VergeSense will partition the count areas from this 1 device in the platform, to make sure that data from the separate count areas is gathered individually.

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    3. In Studio, select the VergeSense Area to match the Spacewell location

    4. In Spacewell Utilization view, the sum of the people detection count per count area will be presented for the location.

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    Quality Assurance

    After sensor configuration, follow the Quality Assurance Occupancy and Utilization Sensor instructions to make sure all use cases are covered.

    Info

    For Workplaces, we suggest to do good QA on 50% of the locations/sensors.

    Next steps

    Once data is flowing into the Workplace Platform, Configure Space monitor.

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