Door count sensor installation
- Julie Isebaert
Difficulty: expert
Learning Objectives
After reading this article, you’ll be able to:
Prepare your environment to start using door count sensors
Install door count sensors
Verify correct installation of door count sensors
Tabs door count sensors are door and window counters. In Workplace, they will indicate how often a door/window was opened in the course of a day (counters are reset at midnight).
Find here the checklist for installation: Checklist hardware on-site visit or installation.
Check our instructions on tape here: Tabs Installation Guide
Prerequisite: Gateway
Door count sensors connect over the LoRa network. Make sure you install your LoRa hub before installing the sensors (check out LoRa Gateways, Hubs installation guides for more information).
Sensor installation
Preparation
Check if locations apply to prerequisites
Installation is done as high up the door as possible
Indicate on the Prepare your sensor plan where to place all sensors, incl where the sensor placement deviates from this normal procedure
Sensor preparation
Place 2 pieces of adhesive tape on the side of the sensor on the side with tabs embossed.
Place 1 piece of adhesive tape on the flat side of the magnet.
Do not place any tape on the side of the QR code
Sensor installation
Based on the sensor plan, check where each sensor needs to be installed.
When installing the sensor and magnet make sure the door will not be blocked by either part.
Place the magnet on the door itself.
Place the sensor on the door frame with the LED facing towards the magnet.
Remove the clear battery strip to power up the sensor (red box 2).
During installation, it's important to clean the installation surface to remove dust particles which have a great influence on the strength of the adhesive bond. This can be done using a simple dust cloth.
Once the surface is clean, remove the adhesive tape cover and mount the sensor on the desired location.
Press the sensor firmly for 5 seconds against the installation surface
Repeat the last 3 steps for the magnet.
5. Indicate Sensor IDs on the floorplan or excel for mapping (last 8 digits of the number starting with 58- or E8-).
6. Send Sensor Plan with sensor placement indication to Spacewell (scan, picture) for mapping
Deploy sensors in Workplace Platform
On the back panel of the sensor, you will find the Device ID. Depending on the version of the sensor, the position of the device ID information on the sensor might differ a bit.
Where the sensor sticker will mention Device ID in format 58A0-CB00-0010-XXXX or E8E1-E100-010C-XXXX: add dashes after each 2 characters in Studio (to obtain 58-A0-CB-00-00-10-XX-XX resp E8-E1-E1-00-01-0C-XX-XX).
Please be aware that only after the next data package is send, data for this sensor will be visible in your environment. (This means that depending on time of upload to Studio and activity at the customer site, this can take a while.)
Add New Device in Workplace back-end Studio
Go to your environment (https://studio.cobundu.com ) and log in
Select the location, where you can manually add a sensor via "Add New Device"
Manually add device through location > devices > new: location is filled in.
Select Device Type "TrackNet Door&Window v1.3". This will automatically link the device channel.
Enter Device ID as serial-number with all capitals and including the dashes. Where the sensor sticker will mention Device ID in format 58A0-CB00-0010-XXXX or E8E1-E100-010C-XXXX: add dashes after each 2 characters in Studio (to obtain 58-A0-CB-00-00-10-XX-XX resp E8-E1-E1-00-01-0C-XX-XX).
Enter a meaningful Device Name (eg customer_floor number_area).
Select a Location from the location tree if this is already known (automatically filled in if location was selected before adding new device).
Linked Locations is not relevant for this kind of sensor.
Selecting the correct Device Type "TrackNet Door&Window v1.3" should automatically set the Channel to "open" and Type to "Pulse" (see Advanced).
For more information on how to add multiple new devices to Studio, check out Sensor Management .
Quality Assurance
On the live floorplans (for example in touchpoints Workplace web (Go) and The Workplace App), you should see count adding up each time the door is opened. In Workplace back-end Studio’s Sensor Management, you should see values 0+1+0+1 coming in.
For Live Floorplan and Dashboards, only transition from 0 to 1 is counted. This means only door opening is counted.
Remember that in Studio, you might/should also see values from the sensor heartbeat coming in. Don't mistake these for actual data (heartbeat would be sending 1+1+1 as values; whereas real data would be 0+1+0+1...). More information about heartbeats: How to monitor Sensor Health
Following sensor is only sending heartbeats, no detected values/data:
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